ID Problems


UW-Madison Libraries use the campus authentication service, called NetID, to provide access to our licensed resources from off campus. In order to access these resources from off campus, you must navigate from the UW-Madison Libraries website, through which you will be prompted to provide your NetID credentials.

If you encounter problems logging in to a library resource with your NetID, contact the Library Technology Group Help Desk, (608) 262-8880, or consult Off-Campus Online Access for more information.

The DoIT Help Desk,, (608) 264-4357, provides additional help for NetID problems.