UW–Madison Libraries Services during COVID–19

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UPDATE: All UW-Madison Libraries’ Physical Spaces Closed

March 18, 2020

To My Colleagues and our UW-Madison Library Community,

I am writing to share that we have made the heavily-considered and difficult decision to close Memorial Library effective Thursday, March 19. **Laptops and requested materials will be provided for pickup between 12pm-4pm at the Memorial Library entrance (M-F).** All other library spaces on campus closed on March 18. Given the public health occurrence, and after significant consultation, our physical library facilities will be closed until further notice. 

We are strongly committed to supporting the continuation of instruction and research. Just as instruction will now be delivered alternatively beginning March 23, Libraries’ services and resources will be accessible via alternative service models and mostly online.

Below, you will find information to navigate this transition. We encourage scholars to use the Libraries more than ever to find the resources and expertise needed to get their work done, even if it is provided in a different way. We know this is an extremely difficult and unfamiliar situation we face, but we are working hard and working together to find solutions that benefit our users.

Key information you need to know:

  • Memorial Library, INCLUDING the West Corridor, is closed as of 6 pm on Wednesday, March 18 and will remain closed until further notice starting on Thursday, March 19.
  • All other library spaces on campus closed Wednesday, March 18 until further notice.
  • Laptops and requested materials will be provided for pickup between 12pm-4pm at the Memorial Library entrance.
  • Online and remote support for instruction and research will continue to be available.
  • Due dates have been extended. More information will be available on our COVID-19 library site.

Resources: 

Reference & Research support

Available

  • Ask a Librarian (Chat, Email,)
  • Submit questions through our Contact Us page.  A link to this form appears on all Library web site pages
  • Electronic resources – databases, research guides, library catalog, digital collections, library research subject guides
  • Tutorials and troubleshooting help for remote access

Not Available

  • In person reference service

Collections & Materials delivery – As we continue to work through this situation, details will be available soon. Visit our site frequently for more information.

Teaching & Learning – University of Wisconsin-Madison Libraries support teaching at a distance and are prepared to support instructors with alternative modes of instruction during this disruptive event. This page describes the course support and instructional services provided by the Libraries.

This decision is not one that was made lightly. We know our users deeply value the services the Libraries provide. The overwhelming logistics and work required by our staff to move through multiple scenarios quickly are extraordinary. We still have a lot of work ahead of us as this situation changes, and we focus on accommodating the needs and well-being of our users and staff. We will continue to provide updates on our hours of operations and other information as it becomes available on our COVID-19 site.

Sincerely,

Lisa Carter
Vice Provost for Libraries and University Librarian