Every semester College Library recognizes the efforts of two student assistants who best demonstrate the library’s commitment to excellent customer service. This spring, Kerry Blake and Neva Fuller were selected as the student assistants who best exemplify the library’s service ethos.
Kerry, who works in the library’s InfoLab, was recognized for her ability to remain calm in a crisis. In her nomination letter, a co-worker wrote, “Kerry is hard-working, dedicated, and someone with great problem-solving skills. For example, when our equipment check-out system went down, and everyone kind of panicked, she remained calm and contacted the appropriate parties. She also went above and beyond by calling other UW locations that use that system, offering alternative solutions until the issue was resolved.”
Neva, who like Kerry is graduating this year, works primarily at the library’s 1st floor check-out desk. According to her nominator, she “embodies the spirit of College Library. She is patient, kind, knowledgeable, and inquisitive. And, more importantly, she’s not afraid to ask questions or admit mistakes. Neva is knowledgeable and mature enough to independently problem-solve.”
College Library extends its sincere appreciation to all of the student assistants who staff the library and wishes all of our graduating seniors the best in life beyond the library.