This service is intended primarily for current students, faculty and staff of UW-Madison. Anyone may use the service, but we can only provide limited assistance to those outside the campus community.
Sunday through Thursday: 9 am – 9 pm
Friday: 9 am – 6 pm
Saturday: 9 am – 6 pm
Note: Library staff may be online at other times to take your questions.
Yes, transcripts are saved and used by UW-Madison librarians in order to improve our services to you.
Spring Semester 2020
Due to the COVID-19 pandemic, if you call our general assistance phone line, you will most likely be asked to leave a voicemail message. We will receive your voicemail message via email (as a voice file attachment) and will respond as soon as we’re able.