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Overdue Policies

This page outlines the consequences for being overdue with a piece of equipment from the UW-Madison InfoLabs. Note that consequences for overdue equipment will increasingly impede access to InfoLab equipment, and may result in a hold on your registration.

If you require your item for a longer period of time than the initial checkout length, you may be able to renew your checkouts online yourself. Documentation for this is available here.

Please note that sometimes items may be unavailable for renewal, such as reservation checkouts.

In the event you will be unable to return your checkout by the set time, we recommend that you reach out to us via our email, technologycirculation@library.wisc.edu, or our phone number, 608-263-9889, and try to find a way to return the item without having to be overdue.

The primary penalty we apply for overdue equipment is a hold on your WebCheckout account, which blocks you from checking out any equipment from any campus InfoLab until the hold is removed. The hold begins the day when the item(s) is returned or fee paid, not when it is due. Note that these holds only impact access to InfoLab equipment, not to general Library checkouts, such as books or tools.

Additional penalties, such as replacement fees and registration holds are applied after being overdue for a specified duration and are removed upon return of the item. If you have lost the item the replacement fee must be paid.

Please view our policies below in either table or list format. If you have any questions regarding these policies, or would like to appeal, please contact us at technologycirculation@library.wisc.edu.

Length of Overdue Accessory Item (chargers, tripods, calculators, adaptors, etc.) First-come-first-serve Item
(non-reserve cameras, laptops, etc.)		 Reserve Item
Up to 1 day No penalty No penalty

5 Day WebCheckout Hold
More than 1 Day WebCheckout Hold equivalent to the length of the overdue WebCheckout Hold equivalent to the length of the overdue 10 Day WebCheckout Hold
More than 10 Days 30 Day WebCheckout Hold
Replacement Fee assigned*		 30 Day WebCheckout Hold 30 Day WebCheckout Hold
More than 20 days 30 Day WebCheckout Hold
Replacement Fee assigned*
Hold on your registrar account**		 30 Day WebCheckout Hold
Replacement Fee assigned*
Hold on your registrar account**
  • Accessory Item (chargers, tripods, calculators, adaptors, etc.):
    • More than 1 day overdue:
      • WebCheckout Hold equivalent to the length of the overdue
    • More than 10 days overdue:
      • Replacement Fee assigned*
      • 30 Day WebCheckout Hold
  • First-come-first-serve Item (non-reserve cameras, laptops, etc.):
    • More than 1 day overdue:
      • WebCheckout Hold equivalent to the length of the overdue
    • More than 10 days overdue:
      • 30 Day WebCheckout Hold
    • More than 20 days overdue:
      • Replacement Fee assigned*
      • Hold on your registrar account**
      • 30 Day WebCheckout Hold
  • Reserve Item
    • Less than 1 day overdue:
      • 5 Day WebCheckout Hold
    • More than 1 day overdue:
      • 10 Day WebCheckout Hold
    • More than 10 days overdue:
      • 30 Day WebCheckout Hold
    • More than 20 days overdue:
      • 30 Day WebCheckout Hold

* The replacement fee will be less than or equal to the cost to replace the item, which is set when the item goes in to circulation. This fee is waived if the item is returned.

** A hold on your registrar account blocks you from registering for classes or graduating. Your registration hold will be removed upon return of the item or payment of fee. There is a processing time to removing this hold and may take several business days.

Every item you check out that is either returned overdue or lost will count towards an overall “Overdue Items Count.” If a checkout contains multiple pieces of equipment (such as a camera and a laptop), each piece of equipment will count separately. After a certain number of items overdue has been reached, the following consequences will apply (fees/registrar holds will still apply as listed in the table/list above).

  • 5 Overdue Items: 3 month WebCheckout hold
  • 10 Overdue Items: 6 month WebCheckout hold
  • 12 Overdue Items: Indefinite WebCheckout hold pending manager review.

Note: Managers reserve the right to appropriately adjust penalties for unique situations.