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Fines & Holds

COVID-19 Updates Regarding Fines and Holds

No new holds are being placed. Please direct any questions about fines/fees or your library account to Circulation Support.

This update supersedes other information on this page until future notice.

Payment

  • Pay Fines Online through your Library Account.
    • Online fine payment by credit card requires a valid NetID.
      NOTE: Online payments do not take effect immediately. Payments will be applied to your library account and student record holds will be lifted the following business day. To be sure your payment has been processed, check your email for a confirmation. During business hours, you may call the Circulation Office to have your hold removed immediately following payment
    • If you don’t have a NetID or your NetID is inactive, please contact the Circulation Office. The Circulation Office will email you an online invoice to pay your outstanding fines and fees by credit card.
  • In-Person

    • Due to COVID-19, fines can not currently be paid in-person.
      NOTE: Fines incurred from the State Historical Society Library must be paid at the Historical Society.
  • By Phone

Account Holds

Overdue materials can result in a hold being placed on your record. This will prevent you from being able to…

  • register for classes
  • get your transcripts
  • get your diploma
  • access to online resources (in some cases)

For help in resolving an account hold, contact the Circulation Office in Memorial Library. If the hold has been placed by the Wisconsin Historical Society Library, you may be referred to them for further problem solving.