Policy & Hours

This service is intended primarily for current students, faculty and staff of UW-Madison. Anyone may use the service, but we can only provide limited assistance to those outside the campus community.

Ask a Librarian chat and text hours

Fall Hours (September 6 – December 21)

Note: Library staff may be online at other times to take your questions.

Ask a Librarian phone hours

The main phone line (608-262-3193) is staffed all hours College and Memorial Libraries are open.

Callers may be prompted to leave a voicemail. We will receive your voicemail message via email attachment and will respond as soon as we’re able.

Session transcripts retention

Session transcripts are saved and used by UW-Madison librarians in order to improve our services to you.