If you do not see your question answered here, feel free to Ask a Librarian.
Because only essential personnel are allowed on campus, we cannot open any libraries for public use.
The State Street entrance of Memorial Library is open from 12-4 on weekdays but only for laptop check out and materials pick up (for items that were put on hold prior to the COVID-19 emergency.)
No buildings are open on campus, but FedEx, UPS, and Insty-Prints (Monona) stores offer printing services. This is obviously a fluid situation, so we recommend you call the locations to determine if they are still open and offering printing.
Contact the Circulation Office and if possible, include your locker/carrel location & number, contents of locker/carrel, and needed items. You will be contacted when they are ready to be picked up at Memorial Library.
It is currently not possible to deposit your thesis at Memorial Library. Instead, follow these instructions posted on the Graduate School website.
We are unable to support new requests for item pick up. (Some items that were already on hold might be available for pickup. See the previous question.)
However, we are working to digitize books upon request. If you know you only need some chapters or specific pages, you can place a request using our Interlibrary Loan service. Log in to your account, choose the option to Request an Article, and fill out the form with the book chapter’s information as best you can. (If you are unsure which chapters or pages to request, please Ask a Librarian for assistance.) You will receive an email when the chapter is available online for you to download. We are currently prioritizing items needed for course content at this time, so some requests may take time to fill.
At this time the Libraries cannot send physical books to anyone. You can request book chapters using Interlibrary Loan.
We encourage everyone to stay home and wait to return items until it is safe to do so.
You do not have to return any items at this time. We have extended due dates for all items and we are waiving any fines that you might incur.
If you want to return an item, it must go to the drop box at Memorial Library’s State Street entrance. Items returned via the book return may remain on your account for some period of time, but fines will not be assessed.
Yes, Memorial Library has laptops for students to checkout at their main State Street entrance from 12-4 p.m. on weekdays. DoIT has laptops for faculty and staff to checkout. More detailed information is available here.
At this time we are only able to checkout laptops.
You do not currently need to return items you have checked out to you. Due dates have been pushed out to May 8, 2020 and any fines have been or will be removed. Regardless, we encourage everyone to stay home and wait to return items until it is safe to do so. If you must return an item because you are leaving town, please return it at Memorial Library 12-4 pm on weekdays. Please do not return equipment (laptops, cameras, headphones, etc.) via the book returns.
Maybe – we provide access to many ebooks, and academic publishers have been making their content freely available during this disruptive time. You can Ask a Librarian to see if your textbook has online availability. You can search our catalog for the book. We are also keeping a list of publishers that have opened up content for free in response to the COVID-19 emergency. If the book is only available in print, course instructors can contact us to see about having it digitized.
Students should ask their instructors about how to access course content.
Instructors who need assistance or have questions about replacing their physical reserves (including asking us to digitize items in our physical reserves) can go to our Course Content for Instructional Continuity page and use the “Course Content Support Form.”
We support teaching at a distance and are prepared to support instructors with alternative modes of instruction during this disruptive event. Visit the library support for instructional continuity page to learn about course support and instructional services provided by the Libraries.
Using the library website, navigate to the resource you want to use. The resource will eventually ask you to log in with your NetID. Once entered, this remains active until you exit your browser or are logged out after 6 hours of inactivity. For more information see our page on Off-Campus Access.
The campus VPN does not automatically give you access to library resources. Accessing resources from links on the library website will ensure you get access, on or off the VPN. Note that some publishers block our VPN’s IP address, and so you cannot use the VPN when trying to access their publications.