UW–Madison Libraries Services during COVID–19

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Library by Appointment

July 7, 2020

Currently two efforts are underway as part of the libraries’ gradual, phased reopening in coordination with the UW-Madison campus. Pickup by Appointment makes a selection of materials available for “curbside delivery” and began on June 15, while Library by Appointment opens Memorial Library to designated researchers as of July 6.

The Pickup by Appointment service offers the opportunity to begin accessing some of the physical collections through a low-contact, health-conscious method. This gradual and coordinated path to reopening is necessary to ensure that the libraries’ collective action is in the best interest of all.

Interested in Pickup by Appointment? Here’s what you need to know:

  • At this time, only materials in Memorial Library, College Library, Mills Music Library, Kohler Art Library, the Law Library and the Wisconsin Historical Society are available to request; however, not all materials in those collections are eligible for this service.
  • Pickup is available at Memorial Library, 1-5pm, Monday-Friday, or as staffing allows.
    • Only users with a valid library card will be able to request materials for pickup.
    • Materials will be pre-bagged before the patron’s arrival for pickup.
    • Circulating laptops service continues at Memorial.
    • Onsite signage will be available to help navigate the process.
  • Laptop pickup is still available, no appointment necessary.
  • To learn more, visit our website for Pickup by Appointment.

Interested in Library by Appointment? Here are the highlights:

  • Access to Memorial Library for research is limited to UW-Madison faculty, staff, and graduate students. A limited number of patrons are allowed per day to reduce congestion and facilitate physical distancing.
  • Before scheduling an appointment, faculty and PIs must request return to on-campus research by completing the university’s Phase 2 Research Reboot request form.
  • At this time, the libraries are not able to support:
    • Printing services
    • Copy machines
    • Onsite research assistance
    • Computing support
    • Microfilm access
    • Paging of materials
    • Access to Special Collections or the Mills Music Library
    • Access to carrels, the Graduate Room, or specific reading rooms
  • To learn more, see this news article

The libraries continue to work closely with campus to develop operational plans for a gradual reopening. We look forward to continuing to find solutions to help support the university’s research and academic needs.