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Late-night service at College Library
Posted 12/11/1999
MADISON, Wis.--A late-night service designed to provide basic research, computer, and media service assistance to undergraduates will now be available from 9:30 p.m. to midnight after regular staffing hours would normally be over.
"The late-night service is designed to assist undergraduate students beyond regular hours. We have a lot of users after our regular staff is gone," says Lee Konrad, head of the College Library Computer Media Center (CMC).
A graduate student from the UW Madison School of Library and Information Studies will aid students after hours in the main undergraduate library on campus. The reference assistant is trained in both computer consulting and research assistance. The CMC will have computer consultants on hand for questions after midnight.
The service offers students help in basic research assistance in databases to general PC assistance (Eudora, Word, MadCat, and Internet searches). It also informs students about basic multimedia resources from the CMC collection and the availability of interactive, multimedia tutorials such as Computerized Library User Education.
The drop-in service is located on the second floor of College Library. If research assistance is required from a home computer, users may call 262-2604.
Kemper K. Knapp Bequest supports the service at CMC.
"The grant has allowed us to extend our late-night service which was piloted last year. The shear volume of questions has more than doubled," says Konrad.
Other libraries will also be promoting the service by posting signs after their regular hours.
