« Return to Help
Why won't a PDF file open?
- Often this is due to a problem between your web browser and the Adobe Reader. Occasionally, it is related to the PDF being created with an outdated Adobe Acrobat version.
- Here are some things to try:
- Use another web browser
- Download the most recent version of Adobe
Reader
- Save the file to your desktop, then double-click to open it directly into Adobe Reader
- Check your web browser settings on how it handles .pdf files and try adjusting it
- Adobe
Reader Support