Access Issues

Why don’t I get a link to full text for my article?
There is a 12-month embargo on current issues of the journal I want. What does this mean? Can I still get the article?
Sometimes I can’t access an article from a very recent journal issue. Why is that?
Why are there multiple links for full text? Which one should I use?
Sometimes when I click on a full text link, I end up on the journal’s home page or the table of contents. Why didn’t I get right to the article?
This e-journal link is broken/the link leads to a 404 not found page. What should I do?
I’m being prompted to enter a login and password. What should I do?
I’m being asked to pay for access to a journal article. Do I have to pay?
The journal website recognizes that I’m at UW-Madison but I can’t get the full-text of the article. Why is that?
When I click on the link to full text, the article isn’t there or I get an error message. What happened?
I’m a visitor on campus and I would like to use my laptop. Can I access licensed articles on my laptop?
I’m trying to access e-journals using my WiscVPN connection and I’m not able to get access.
I’m an alumnus of UW-Madison. Can I access the full-text of e-journals?
I’m searching Google Scholar off-campus and I can’t see the Find It button.
I’m searching Google Scholar off-campus and I cannot get access to the full-text of the articles I want.
What is a PMID?
What is a DOI?

Why don’t I get a link to full text for my article?

There can be several reasons:

  • we may not have a subscription to the online journal you’re looking for
  • we may not have access to that particular year of an online journal
  • very recent articles may not yet be loaded on the publisher’s web site
  • the article may be an “online first” or “pre-publication” article and it may not be available to us
  • very recent articles may not yet be loaded into the database you’re searching

To get a copy of the article check the Library Catalog for a print copy or request the article through interlibrary loan using the Request a Copy link on the Find It form.

There is a 12-month embargo on current issues of the journal I want. What does this mean? Can I still get the article?

This means the publisher has blocked access to the most recent 12 months of their journal. Use the Request a Copy link in the Find It window and we will get you a copy. You can also check the Library Catalog for print holdings.

Sometimes I can’t access an article from a very recent journal issue. Why is that?

There can be several reasons:

  • the article may be a “pre-publication” or “online first” article and not yet available to institutional subscribers
  • sometimes there is a delay between when a journal is published and when it appears in a database provider such as EBSCOhost
  • sometimes there is an embargo on current issues of certain journals in database provides such as EBSCOhost.

Check the Library Catalog for a print copy or request the article through interlibrary loan.

Why are there multiple links for full text? Which one should I use?

In some cases, we get full text for a journal from more than one database provider. If that is the case we provide multiple links. If you put in a specific citation (e.g. volume, page and date) any of the links should work. If you used a more general search (e.g. only the journal title) choose the link that corresponds to the date that you need.

Sometimes when I click on a full text link, I end up on the journal’s home page or the table of contents. Why didn’t I get right to the article?

Find It will get you as close as possible to the article you want. Sometimes the e-journal won’t let us link to a specific article so Find It takes you to the table of contents or the home page of the journal. You can then navigate the journal’s page to get to the article you want.

This e-journal link is broken/the link leads to a 404 not found page. What should I do?

Notify us using the Report a Problem link in the Find It window and we will investigate.

I’m being prompted to enter a login and password. What should I do?

We may not have full-text access to this article or journal but there could also be a problem with our subscription. Notify us using the Report a Problem link in the Find It window and we will investigate.

I’m being asked to pay for access to a journal article. Do I have to pay?

No, you shouldn’t pay. We may not have full-text access to this article or journal but there could also be a problem with our subscription. Notify us using the Report a Problem link in the Find It window and we will investigate.

The journal website recognizes that I’m at UW-Madison but I can’t get the full-text of the article. Why is that?

Some publishers put a courtesy notice on their website recognizing where the user is located. That doesn’t necessarily mean that we have full text access to that journal. If you think we should have access notify us using the Report a Problem link in the Find It window and we will investigate.

When I click on the link to full text, the article isn’t there or I get an error message. What happened?

A full text link might not work if:

  • It’s a recently published article and the full text is not online yet, even though the citation is in the database you searched. This happens frequently in PubMed.
  • The article may be in a supplement or have alphanumeric page numbers (e.g. pp. S351-S357).
  • There was a typo or other error in the citation.
  • The website may be experiencing difficulties.

If you receive an error message notify us using the Report a Problem link in the Find It window and we will investigate.

I’m a visitor on campus and I would like to use my laptop. Can I access licensed articles on my laptop?

Yes, you can access licensed materials from any wireless network on campus with a Guest NetID. Visit any campus library and ask at their reference desk to acquire a temporary Guest NetID

I’m trying to access e-journals using my WiscVPN connection and I’m not able to get access.

While the WiscVPN is used to access campus networks it isn’t used for licensed resources. You must use the Libraries’ EZProxy server. If you use Find It or some other library-sponsored link (E-journals List, the Library Catalog) you will be directed to the proxy server. Log in with your NetID and password and you’ll get access to the article. For more information see DoIT’s web page

I’m an alumnus of UW-Madison. Can I access the full-text of e-journals?

Unfortunately UW-Madison alumni cannot access the full-text of e-journals unless you are on campus. Members of the Wisconsin Alumni Association have limited access to library materials. Please see the WAA website for more information.

I’m searching Google Scholar off-campus and I can’t see the Find It button

Google Scholar does not show the red Find It button. It shows a link, Find@UW-Madison, if you set the Library Links in Google Scholar to UW-Madison. To set Library Links under Scholar Preferences in Google Scholar.

  • Go to the Google Scholar home page and click on Scholar Preferences. Go down to Library Links and enter University of Wisconsin in the search box. Select University of Wisconsin –Madison and then save your preferences. A Find It at UW-Madison link will appear next to entries in Google Scholar.
  • You can also bookmark and use the following link: http://digital.library.wisc.edu/1711.web/googlescholar This link pre-selects UW-Madison for you.

I’m searching Google Scholar off-campus and I cannot get access to the full-text of the articles I want.

First you be sure to set the Library Link for UW-Madison (see above). If that doesn’t work then you should enter the citation information into a new Find It window. If you still don’t get to the full-text please notify us using the Report a Problem link in the Find It box or the web form at http://www.library.wisc.edu/mail/ and we will investigate.

What is a PMID?

PMID is an acronym for PubMed Identifier or more specifically PubMed Unique Identifier which is a unique number assigned to each PubMed citation of life sciences and biomedical scientific journal articles. You can search Find It using a PMID by using the Find It search form.

What is a DOI?

DOI is an acronym for digital object identifier and is a permanent identifier given to a web file or other Internet document. You can search Find It using a DOI by using the Find It search form.